Operations Manager
Posted: December 2, 2011
| (HGA - PA) Operations Manager |
|||||||||||||
|
|||||||||||||
| Responsibilities & Duties: | |||||||||||||
| This position is responsible for establishing a presence in the Northeast and growing a new office for HGA, specifically in the Marcellus Shale. POSITION KEY ACCOUNTABILITIES: • Manage the P&L for the office • Maintain an annual average of 75% billability for the office • Manage the overhead cost for the office • Perform day-to-day administration functions. Address and resolve any office related needs/issues, i.e., work hours, hiring and firing, disciplinary reviews, yearly evaluations, office assignments, office furniture, lunch and learns, etc. • Provide management of production staff and interface efforts with corporate engineering with respect to workload • Coordinate engineering/design efforts with corporate engineering group with respect to QA/QC • Provide guidance of sales effort and coordinate with Corporate VP of Sales • Implement corporate policies, goals, objectives, and procedures, conferring with respective Corporate Supervisor and/or Upper Management • Coordinate and consult with Corporate Human Resources on any administrative issues • Oversee all work to know any issues that need addressing with the customer • Review weekly Project Management reports that pertain to your projects to resolve any internal/external issues • Champion all projects • Champion Customers for that office to develop stronger relationships • Conduct social interaction with Client • Participate in community activities, i.e., civic clubs, Chamber of Commerce, ABC, Manufacturers’ Managers Council, etc., to gain good exposure for HGA in the business community RESPONSIBILITIES: • Provide daily supervision of Document Manager/Receptionist • Provide daily administrative functions for production staff • Attend weekly corporate staff meetings via video conferencing • Issue a weekly report to Executive Vice President • Report any Client issues to Executive Vice President • Attend internal project meetings, as required • Attend project meetings with Client as much as possible to obtain a better understanding of their satisfaction • Present any opportunities to Executive Assistant to include in Proposal Committee review • Review and approve all proposals that pertain to your Clients • Review and approve all engineering budgets that pertain to your Clients • Review and approve all PCN’s that pertain to your Clients • Review and approve all work orders that pertain to your Clients • Review and approve all invoices that pertain to your Clients • Determine staffing requirements and maintain a good balance for the workload • Provide guidance and oversight, from a high level, for in-house projects |
|||||||||||||
| Qualifications: | |||||||||||||
| REQUIREMENTS: • B.S. degree from an accredited college • Minimum of 18 years of full-time engineering experience CERTIFICATIONS/SKILLS: • Above average communication skills • Good presentation skills • Able to work under pressure • Able to manage time efficiently • Able to contribute to staff development • Able to negotiate • Customer relationship/development • Sell the relationship “Up the Line” • Proposal development • High Level Project Management ? Follow-through commitment ? Manage Customer expectations ? Stay up-to-date on deliverables, schedule, earned value, budgets, manpower to ensure follow-through commitment ? Conflict resolution ? Technical aspects for innovative solutions • Know Customer expectations • Satisfy and grow Customer • Meet Customer’s objectives • Plan workload with Customer • Social interaction CERTIFICATIONS/SKILLS: Proficiency in Windows XP; Microsoft Word, Excel, Outlook is required. |
|||||||||||||
Please email resume to Nbrumley1@hga-llc.com